Your privacy

The short version: we're a small sticker shop in Vancouver, Washington, and we value your privacy. Super promise. We don't sell your information, and the Library doesn't track you around the internet. We use what you give us to make your stickers, ship them, and pay the artists who drew them. That's it.

This page covers Vancouver Sticker Company (vancouverstickercompany.com), Vancouver Sticker Library (vancouverstickerlibrary.com) and our app, Vancouver Sticker Manager. All three are run by Windowmeme LLC.

Here's the legal goop.

What we collect, and why

When you buy something

  • Your name, email, shipping address and what you ordered, so we can print it and get it to you.
  • Payment goes through Shopify's checkout. We never see your full card number.

When you make an account in the app

  • Your name, email and how you sign in (Apple, Google, or email and password). Sign-in is run by Google Firebase. We never see your Apple or Google password.
  • If you turn on notifications, a code from your phone so we can send them. Turn them off any time.

When you upload a design or a photo

  • The files you upload, and the stickers, proofs and cut lines we make from them.
  • What you picked: shape, cut, size, finish, material and quantity. We write that down when you buy, so if our software gets a cut line wrong, we can fix your order and figure out what went wrong.
  • Photos from your phone can carry extra info, like where they were taken. Our app takes that out before your photo leaves your phone, and we don't use it.

If you're an artist

  • Your profile: artist name, handle, bio, picture, links and your VSA artist number.
  • What sold, when, and the royalties you've earned and been paid.
  • Stripe collects your bank details and tax ID directly, for payouts and tax forms. We never see your bank details. Stripe tells us whether your setup is done, and we keep what the IRS needs for your 1099.

When you talk to us

  • Chats, emails and reports you send us, so we can answer them.

The boring technical stuff

  • Our servers keep short logs, including IP addresses, to keep things secure and stop abuse (like someone uploading a thousand files a minute).
  • The websites use Shopify's cookies to keep your cart working and to see which pages get visits.
  • No ad trackers on the Library. The Library website has no ad pixels, and the app doesn't track you across other apps or websites or show you ads. The only place we advertise the Library is inside Apple's App Store.

Your art, and what we do with it

Making stickers of your own design (custom stickers, gang sheets, My album): we use your images only to make your order: print files, proofs and cut lines. We don't sell your art, we don't put it in our shop, and we don't use it to train AI. How long we keep it is below.

If you're an artist publishing to the Library: your art stays yours. You keep the copyright. While your art is published with us:

  • we use copies of your images to make and sell your artwork, as printed stickers and as digital copies;
  • we can show off your artist name, your art and your products to promote them and the Library: on our websites, social media, ads and printed stuff;
  • we pay you a royalty for every sticker sold. Today that's $0.50 a sticker and half of every bulk pack. The current rates are always in the app.

The details are in the Artist Terms, in the app. Unpublish a sticker and we stop printing new ones.

A note on AI: we use Google's Gemini AI to help write sticker titles and descriptions, sort stickers into categories, and check uploads for mature content or AI-made art. It looks at your image to do that. We don't use your art to train AI.

Who else sees your information

Only the companies that help us run things, and only what they need:

  • Shopify runs both stores, checkout and the chat button.
  • Google Cloud and Firebase run sign-in, file storage, our servers, notifications and the AI tools above.
  • Stripe handles artist payouts, identity checks and tax forms.
  • Shippo, USPS and UPS get your name and address to make shipping labels and deliver your stuff.

And:

  • The public sees an artist's public page: artist name, handle, VSA number, picture, bio, links and published stickers. Never your email or address.
  • The law: if we're legally required to, or to protect our rights (for example, in a copyright fight).
  • A new owner: if the business is ever sold, your information goes with it, under this same promise.

We never sell your information. Not to advertisers, not to data brokers, not to anybody.

How long we keep things

What How long
An upload you never checked out 7 days, then deleted
A Sticker Company design you didn't save until your order arrives, plus 30 days in case the mail eats it, then deleted
A Sticker Company design you saved for 10%-off reprints until you delete it
Designs in your My album until you delete them
Order records (what you bought, the size, the price, where it went) 7 years, because the tax people insist
Artist sales, royalty and tax records as long as the law requires
Your account until you delete it

When you delete a design, its files go. We keep a note that it existed, and the order records for anything you bought.

Your choices

  • See it, fix it, delete it. Change your profile in the app any time. Delete your account in the app under Account → Delete account. Or email us and ask for a copy of your information, a correction, or a delete.
  • Delete a saved design from your account, or email us. It's gone within 7 days.
  • Emails: every marketing email has an unsubscribe link. Order emails keep coming, because you need those.
  • Some states give you privacy rights by law. We give the same rights to everyone, wherever you live.

Kids

Our stores and app aren't meant for kids under 13, and we don't knowingly collect their information. Artist accounts are for people 18 and up.

Keeping it safe

Everything moves over encrypted connections. Our storage is private, and only the people and systems that print and ship your order can get to it. Turn on 2-step sign-in in the app for extra protection. No system is perfect, so if something ever goes wrong, we'll tell you.

If this page changes

We'll update the date at the bottom. If it's a big change, we'll tell you in the app or by email before it kicks in.

Questions?

Email support@vancouverstickercompany.com, or write to Vancouver Sticker Company, Care of Mail Room, 3505 O Street, Vancouver, WA 98663.

Last updated: November 2026